FAQ

  

Generally speaking, yes, it is best to schedule your appointment as far in advance as possible to ensure that the therapist that you wish to book is available. That being said, it is often possible to arrange an appointment for the same day. Some of our team members might even be available at very short notice (an hour to an hour and a half) but we can’t guarantee this. If you’re looking for a massage at short notice, please, don’t hesitate to get in touch or book online and we’ll see what we can do for you.

We understand that things change and you may have to cancel an appointment. We are happy to cancel a booked treatment up to the day before it has been scheduled without a charge. Unfortunately, we cannot cancel appointments with less notice as our therapists have to travel to you.

While tips are always welcome and very much appreciated, they are not necessary. However, they
can be a great way of letting your cleaner know exactly just how outstanding a job they’ve done.

You certainly can!
Just sign up for our members’ area and you’ll gain access to our booking management tool which will
let you pre-book and cancel appointments whenever you like.

You can book online via our booking page, by emailing us at XXXXXXXXXXXXXX or by calling us on
XXXXXXXXXXXXXX. Please visit our contact page for more details.
It is not necessary to register, but it can make future bookings quicker and easier and gives you an
easy way to manage bookings.

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